PRIVACY POLICY
Last Updated: 03-12-2025
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or interact with our SMS program.
Information We Collect
We may collect information that you provide to us, including:
- Name
- Email address
- Phone number
- Appointment details
- Messages sent through forms or SMS
We collect this information only to provide our services and communicate with you.
How We Use Your Information
We use your information to:
- Provide services you request
- Send appointment reminders or confirmations
- Respond to inquiries
- Send SMS notifications (with your consent)
- Improve customer support
- Manage your account or booking
We do not use your mobile number for marketing unless you explicitly opt in.
🚫 No Mobile Data Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Service Providers
We may use service providers solely to assist in delivering our services (e.g., SMS platforms, customer support systems). These providers are permitted to use information only to support our services.
Data Security
We use administrative, technical, and physical safeguards to protect your information.
Your Rights
You may request:
- Access to the information we hold
- Correction of inaccurate information
- Deletion of your data
To make a request, contact us at:
Email: info@innokidspark.ca​
SMS & Mobile Data Compliance
Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and SMS service providers necessary to deliver the messaging service.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact:
Email: info@innokidspark.ca​
Phone: (647) 673-3074
Phone: 705-242-1373